I’m missing recording from a participant

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By Hari

updated 12 months ago

Not to worry. This could happen when a participant closes the browser before the recording is uploaded securely to Boomcaster. 

Please click on the link below using the same browser that was used for the session. Upload will resume automatically and the files will be saved to the host dashboard.

https://app.boomcaster.com/session/resume-upload

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